Cancellation Policy
At EJINI CONNECTIONS PRIVATE LIMITED , we value your trust and strive to provide a smooth shopping experience. We understand that sometimes plans change, and you may need to cancel your order. Our cancellation policy is designed to be transparent and hassle-free.
Order Cancellation Timeline
- Orders can be canceled within 24 hours of placing the order or until the order has been processed for dispatch, whichever is earlier.
- Once an order has been shipped, it cannot be canceled. In such cases, you may refer to our Return & Refund Policy.
How to Cancel an Order
- Email Us: Send your cancellation request with your Order ID to help@ejinifashions.com.
- Processing: Our team will verify the request and confirm if the order is eligible for cancellation.
- Refunds: If payment has already been made, the refund will be processed to your original payment method within 5–7 business days.
Non-Cancellable Orders
- Customized, made-to-measure, or altered garments.
- Products purchased during sale, clearance, or promotional offers.
- Orders already shipped or dispatched.
Important Notes
- Partial cancellations may be allowed only if the specific item(s) have not been shipped.
- If your order is canceled by us due to unforeseen reasons (e.g., stock unavailability, payment issues, or technical errors), you will receive a full refund.
Need Help?
If you have any questions regarding cancellations, feel free to contact us:
📧 Email: help@ejinifashions.com
📞 Phone: +91 9528043373